1. Introduction
DataEase ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the DataEase platform - an AI-first, no-code operating system for startups and growing businesses - and all related services, including our free Brand Analyzer tool.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Account credentials and profile information
- Payment and billing information
- Company information and job title
- Communication preferences
2.2 Platform Usage Information
We automatically collect information about how you use our platform, including:
- CRM data: contacts, companies, deals, and pipeline activity
- Form responses and submission analytics
- Published pages and content
- Brand strategy configurations and brand scores
- Documents uploaded and processed by AI
- AI agent and automation configurations
- Platform usage patterns and feature interactions
- Error logs and debugging information
- Device information and browser details
2.3 Data Sharing & Enrichment Data
DataEase offers a credit-based data enrichment system. When you opt in to data sharing:
- Aggregated and anonymized business data you choose to contribute is used to improve our enrichment network
- You earn credits in exchange for sharing data, which can be redeemed for AI-powered contact and company enrichments
- Data sharing is entirely voluntary and opt-in - you control what data is contributed
- Shared data is anonymized and aggregated before being added to our enrichment dataset
- Personal identifiable information (PII) is never shared with other users without your explicit consent
2.4 Brand Analyzer Data
When you use our free Brand Analyzer tool (brands.dataease.ai), we collect:
- The website URL you submit for analysis
- Publicly available information about the analyzed brand
- Brand score results and dimension ratings
- Usage analytics for the Brand Analyzer tool
2.5 Technical Information
- IP addresses and location data
- Cookies and similar tracking technologies
- Log files and server data
- API usage and integration data (Slack, Gmail, Google Calendar, GitHub, Stripe, HubSpot, etc.)
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our platform, including all six core applications (Dashboard, FormsAI, AI CRM, Branding, Documents, and Pages)
- AI Processing: To power AI features such as natural language automation, form generation, page creation, contact enrichment, document analysis, and brand scoring
- Data Enrichment: To provide accurate contact and company enrichment data through our credit-based system
- Account Management: To create and manage your account and workspace, and provide customer support
- Communication: To send you updates, security alerts, and administrative messages
- Analytics: To analyze usage patterns and improve our services
- Security: To detect, prevent, and address technical issues and security threats
- Legal Compliance: To comply with applicable laws and regulations
- Marketing: To send promotional materials (with your consent)
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Cloud hosting and infrastructure services
- AI and large language model processing
- Payment processing and billing
- Analytics and monitoring services
- Customer support and communication tools
- Security and fraud prevention
4.2 Third-Party Integrations
When you connect third-party services (such as Slack, Gmail, Google Calendar, GitHub, Stripe, HubSpot, LinkedIn, Salesforce, and others via Composio), data may flow between DataEase and those services as configured by you. Each third-party service's own privacy policy governs their use of your data.
4.3 Data Enrichment Network
If you opt in to the data sharing program, aggregated and anonymized data may be used to provide enrichment results to other DataEase users. Individual personal data is never directly shared - only aggregated insights are used to improve enrichment accuracy.
4.4 Legal Requirements
We may disclose your information if required by law or in response to:
- Legal processes, court orders, or government requests
- Enforcement of our terms of service
- Protection of our rights, property, or safety
- Investigation of fraud or security issues
4.5 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: Data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls and authentication mechanisms, including role-based workspace permissions
- Regular Audits: Regular security assessments and vulnerability testing
- Employee Training: Staff training on data protection and security practices
- Incident Response: Procedures for detecting and responding to security incidents
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain your account and workspace
- Comply with legal obligations and resolve disputes
- Enforce our agreements and protect our rights
- Improve our services and develop new features
When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies. Data contributed to our enrichment network remains in aggregated, anonymized form even after account deletion.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format (CSV export is available for CRM data)
- Restriction: Request restriction of processing
- Objection: Object to certain types of processing
- Withdrawal: Withdraw consent where processing is based on consent, including opting out of data sharing at any time
To exercise these rights, please contact us at privacy@dataease.ai.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings (including dark/light mode)
- Analyze website traffic and usage patterns
- Provide personalized content
- Improve security and prevent fraud
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including the use of standard contractual clauses and adequacy decisions.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us: