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Terms of Service

Please read these terms and conditions carefully before using the DataEase platform.

Last updated: February 28, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and DataEase ("Company," "we," "our," or "us") concerning your access to and use of the DataEase platform - an AI-first, no-code operating system for startups and growing businesses - and all related services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

Important:

These Terms include provisions that limit our liability and require individual arbitration for any disputes.

2. Description of Services

DataEase provides an AI-first, no-code operating system for startups and growing businesses. The platform includes six integrated core applications:

  • Dashboard & Home: Unified workspace overview with AI-powered task management, KPI tracking, and natural language automation
  • FormsAI: AI-powered form builder with drag-and-drop interface, templates, and public shareable URLs
  • AI CRM: Smart contact and pipeline management with AI-powered contact enrichment, lead scoring, and Kanban pipeline views
  • Branding: Brand strategy wizard, AI-powered brand scoring across 7 dimensions, asset management, and calendar planning
  • Documents: Document management with AI-powered processing, analysis, tagging, and full-text search
  • Pages: AI-powered website and blog builder with block-based editing, AI page generation, and public URLs

Additional platform capabilities include:

  • AI Agents & Automations: Visual workflow builder with natural language input for creating AI-powered automations
  • Data Enrichment Network: Credit-based system for AI-powered contact and company data enrichment
  • Integrations: Connections to Slack, Gmail, Google Calendar, GitHub, Stripe, HubSpot, LinkedIn, Salesforce, and more
  • Brand Analyzer: Free public tool for AI-powered brand analysis and scoring
  • Workspace Management: Multi-workspace support with team invitations and role-based access

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.

3. User Accounts and Registration

3.1 Account Creation

To access certain features, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account and workspaces
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information remains current and accurate

3.2 Account Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. By creating an account, you represent and warrant that:

  • You meet the age and legal capacity requirements
  • All information provided is accurate and truthful
  • You will comply with all applicable laws and regulations
  • You have the authority to bind your organization (if applicable)

3.3 Workspaces and Team Access

DataEase supports multi-workspace environments with team invitations and role-based access. Workspace owners are responsible for managing team member access and permissions. Data within a workspace is accessible to all members with appropriate roles.

3.4 Account Termination

We may suspend or terminate your account at any time for violation of these Terms, illegal activity, or other reasons we deem appropriate. You may terminate your account at any time through your account settings.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our services for legitimate business and personal purposes in compliance with these Terms and applicable laws.

4.2 Prohibited Uses

You agree not to use our services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Create AI automations or agents for illegal, harmful, or malicious purposes
  • Generate content that is defamatory, harassing, or discriminatory
  • Use forms, pages, or CRM features to collect data in violation of privacy laws
  • Submit false or misleading data to the data enrichment network
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt our services or servers
  • Use our services to compete directly with us
  • Reverse engineer, decompile, or disassemble our software
  • Remove or modify any proprietary notices or labels
  • Use automated means to access our services without permission
  • Upload or transmit viruses, malware, or other harmful code
  • Use the Brand Analyzer tool for scraping, data harvesting, or competitive intelligence gathering at scale

4.3 Content Standards

All content created using our platform - including forms, published pages, CRM data, documents, and brand materials - must comply with our content standards and community guidelines. We reserve the right to remove content that violates these standards.

5. Data Sharing and Enrichment Credits

5.1 Data Sharing Program

DataEase offers a voluntary data sharing program where users can contribute aggregated, anonymized business data to our enrichment network in exchange for credits.

  • Participation in data sharing is entirely voluntary and opt-in
  • You may opt out of data sharing at any time through your account settings
  • Shared data is anonymized and aggregated before being added to the enrichment dataset
  • You retain ownership of your original data at all times

5.2 Enrichment Credits

Credits earned through data sharing can be used to access AI-powered contact and company enrichment services. Credits:

  • Are non-transferable and have no cash value
  • May expire if unused for an extended period (as specified in your account)
  • May be earned through data sharing, plan benefits, or promotional offers
  • Are consumed when enrichment requests are processed

5.3 Enrichment Data Accuracy

While we strive to provide accurate enrichment data, we do not guarantee the completeness or accuracy of enrichment results. Enrichment data is provided "as is" and should be verified before use in critical business decisions.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The DataEase platform, including all software, content, trademarks, and other intellectual property, is owned by us or our licensors. You are granted a limited, non-exclusive, non-transferable license to use our services.

6.2 Your Content

You retain ownership of content you create using our platform, including forms, pages, documents, CRM data, and brand materials. By using our services, you grant us:

  • A license to host, store, and process your content to provide our services
  • Permission to use aggregated, anonymized data for service improvement and enrichment (if you opt in to data sharing)
  • Rights to make your published pages and forms publicly accessible as configured by you

6.3 AI-Generated Content

Content generated by our AI features (including form templates, page content, brand recommendations, and automation suggestions) is provided for your use. You are responsible for reviewing and customizing AI-generated content before publication or use.

7. Payment Terms and Billing

7.1 Subscription Plans

We offer various subscription plans with different features and usage limits, including a free tier. Current pricing is available on our website and may be updated from time to time.

7.2 Free Tier

The free tier provides access to core features with usage limits. Free tier users can earn additional enrichment credits by participating in the data sharing program.

7.3 Payment Processing

  • Payments are processed through secure third-party payment processors
  • You authorize us to charge your payment method for applicable fees
  • All fees are non-refundable unless otherwise specified
  • You are responsible for all taxes associated with your use of our services

7.4 Billing Disputes

If you believe you have been incorrectly charged, please contact us within 30 days of the charge. We will investigate and resolve billing disputes in good faith.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy, including the processing of data by AI systems for platform features.

9. Third-Party Integrations

DataEase integrates with third-party services including Slack, Gmail, Google Calendar, GitHub, Stripe, HubSpot, LinkedIn, Salesforce, and others. When you connect third-party services:

  • You authorize DataEase to exchange data with those services as configured by you
  • You are responsible for complying with the terms of service of connected third-party services
  • We are not responsible for the availability, accuracy, or security practices of third-party services
  • Disconnecting a third-party service may affect the functionality of related automations and workflows

10. Service Availability and Support

10.1 Service Uptime

While we strive to maintain high service availability, we do not guarantee uninterrupted access to our services. We may experience downtime for maintenance, updates, or unforeseen circumstances.

10.2 Customer Support

We provide customer support through various channels:

  • Email support for all users
  • Priority support for paid subscribers
  • Community forums and documentation

10.3 Service Modifications

We reserve the right to modify, update, or discontinue any aspect of our services. We will provide reasonable notice for significant changes that materially affect your use of our services.

11. Disclaimers and Warranties

Important Legal Notice:

Please read this section carefully as it limits our liability.

11.1 Service Disclaimer

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT OF THIRD-PARTY RIGHTS
  • ACCURACY, COMPLETENESS, OR RELIABILITY OF CONTENT
  • UNINTERRUPTED OR ERROR-FREE OPERATION

11.2 AI-Generated Content

AI-generated content - including form templates, page content, brand recommendations, enrichment data, and automation suggestions - may contain errors, biases, or inaccuracies. You are responsible for reviewing and validating all AI-generated content before use.

11.3 Brand Score and Analysis

Brand scores and analysis provided through the Brand Analyzer tool or Branding application are AI-generated assessments and should not be relied upon as definitive measures of brand value or readiness. They are intended as advisory tools to help guide your brand strategy.

12. Limitation of Liability

Liability Limitation:

This section limits our financial responsibility to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
  • BUSINESS INTERRUPTION OR SYSTEM DOWNTIME
  • COST OF SUBSTITUTE SERVICES
  • DAMAGES ARISING FROM USE OF AI-GENERATED CONTENT OR ENRICHMENT DATA
  • LOSSES RESULTING FROM THIRD-PARTY INTEGRATION FAILURES

OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless DataEase and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, content you create or publish, data you share, violation of these Terms, or infringement of any third-party rights.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating formal dispute resolution, you agree to contact us to attempt to resolve the dispute informally. Please send a detailed description of the dispute to legal@dataease.ai.

14.2 Binding Arbitration

If informal resolution fails, any dispute shall be resolved through binding arbitration rather than in court, except for small claims court matters and intellectual property disputes.

14.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitrations.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any legal proceedings shall be conducted in the courts of Delaware.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and DataEase.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

16.3 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

16.4 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

17. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the new Terms.

18. Contact Information

If you have questions about these Terms, please contact us:

Email

legal@dataease.ai

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